{"id":8022,"date":"2025-05-20T16:50:00","date_gmt":"2025-05-20T14:50:00","guid":{"rendered":"https:\/\/ziacomits.com\/privacy-policy\/"},"modified":"2026-08-25T11:08:39","modified_gmt":"2026-08-25T09:08:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ziacomits.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This Privacy Policy complies with Spanish Law 3\/2018 of December 5 and European Regulation 2016\/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data; It outlines our information practices and the various options regarding the collection and use of your personal information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Who is the data controller for your personal data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The data controller for the personal data provided to the companies listed below is Ziacom Medical Group S.L., with VAT number B84115195 and registered office at Calle B\u00fahos, 2, Pinto, Madrid (Spain):<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Table of Data Controllers<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Name<\/th>Tax ID Number<\/th>Website<\/th><\/tr>
Ziacom Medical Group, S.L.<\/td>B-84115195<\/td>https:\/\/ziacom.es<\/td><\/tr>
Ziacor CAD-CAM, S.L.<\/td>B-87402376<\/td>https:\/\/ziacor.es<\/td><\/tr>
Biostar Laboratorios, S.L.<\/td>B-87553608<\/td>https:\/\/biostar-lab.com<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For the purposes of complying with data protection regulations and in light of the business relationship between these companies, Ziacom Medical Group S.L. is authorized to act as the data controller for such data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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If you have any questions about our privacy policy, please contact us at: info@ziacom.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What Personal Data Do We Store About You?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The information we collect relates to the requested product or service: for example, the user\u2019s name and contact information, the nature of the requested product or service, and other related information, so that we can respond to the user.<\/p>

We collect the following types of personal information:<\/p>

User-provided information: We collect all information provided by our users. Some examples of the types of information provided include: <\/p>

\u2013 From searches for products or services on our platform.<\/p>

\u2013 When the user places an order.<\/p>

\u2013 When a user creates or edits their profile.<\/p>

\u2013 When the user fills out surveys.<\/p>

\u2013 Other similar cases.<\/p>

When the user performs the actions described above, they may be required to provide personal information, such as their name, address, phone number, payment information, location, IP address, and business and employment information.<\/p>

Automatic Information:<\/strong> Information about the use of our services is collected and analyzed automatically through cookies and other tools in order to improve our services.<\/p>

Information from other sources:<\/strong> such as couriers for completed deliveries, which we use to keep our information up to date and to better provide our delivery services.<\/p>

From time to time, Ziacom Medical Group S.L. may invite you to participate in a survey or poll, for example, to provide feedback on content, services, or products.<\/p>

For users who are candidates in recruitment processes, we retain their r\u00e9sum\u00e9s, information related to interviews, and, where applicable, the information necessary for hiring and managing the employment relationship.<\/p>

With regard to any information we collect through our websites, as indicated in the section on the data controller, Ziacom Medical Group S.L. will be the data controller, except in cases where information is collected for which any of the companies in the Ziacom Group acts as the data processor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What personal information do we store about you?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ziacom Medical Group S.L., Ziacor CAD CAM, S.L., and Biostar Laboratorios, S.L. process the information provided by data subjects for one or more of the following purposes:<\/p>

\u2013 Managing navigation on the Website.<\/p>

\u2013 Management, if applicable, of user registration and identification as a registered user.<\/p>

\u2013 Fulfillment of the existing contractual or business relationship.<\/p>

\u2013 Sale and delivery of products and services.<\/p>

\u2013 Advice and personalization.<\/p>

\u2013 Fraud and credit risk prevention.<\/p>

\u2013 Management of the Customer Service Department.<\/p>

\u2013 Informational communications about products, news, events, trade shows and conferences, activities, etc., both our own and those in the industry.<\/p>

\u2013 Invitations to events, information sessions, and training sessions.<\/p>

\u2013 Promotion of our products and special offers.<\/p>

\u2013 Conducting statistical studies and profile management.<\/p>

\u2013 Surveys and questionnaires to evaluate our products and gauge customer satisfaction.<\/p>

\u2013 Any other purpose specified in the terms and conditions of the data collection forms.<\/p>

\u2013 Compliance with the obligations imposed by legislation and implementing regulations.<\/p>

In order to provide one of our services, we may need to process data as data processors rather than as data controllers (our clients\u2019 patient data); In such cases, we will implement appropriate technical and organizational measures in accordance with applicable law and tailor these measures, as well as the corresponding privacy policy, to the service and the client\u2019s needs.<\/p>

In cases where the purpose of the processing is commercial in nature, it will be consistent with informational, educational, or product-promotional activities directed at dental professionals and will be aimed at improving our product and service offerings; where necessary, the user\u2019s express consent will be required.<\/p>

Customers can also order our products on our e-commerce platform, for which they will need to register and provide their billing and payment information.<\/p>

Activities aimed at providing information may include subscribing to newsletters, participating in informational events, and more. In the case of training initiatives, these may take the form of participation in training events on innovative products of interest to the sector, which may be in-person, virtual, or delivered through another medium. As for promotions, they may vary depending on the specific nature of the product, taking the form of discounts based on product type, purchase volume, new releases, special offers, etc. <\/p>

Furthermore, in the case of applicants for a job position at Ziacom Medical Group S.L., the purpose will be the selection of personnel. This purpose includes the collection of resumes, their evaluation, the conduct of interviews, and, if applicable, the formalization of the employment relationship. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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How long will we retain your data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The personal data you provide will be retained for no longer than is necessary for the purposes for which it was collected. Therefore, in the context of our professional relationship, your data will be retained for the duration of our contractual relationship and\/or until you request cancellation of the service at any time if you no longer wish to participate. <\/p>

If you choose to opt out, please use the contact link on the Ziacom Medical Group S.L. website or the email address info@ziacom.es. Please note that if you have already requested products or services at the time you decide to withdraw your consent, it may take a short period of time for your preferences to be updated and your request to be processed. <\/p>

In cases where we process data as data processors, the data will be destroyed and\/or returned to the data controller once the purpose for which it was collected has been fulfilled, in accordance with the instructions received from the data controller in this regard.<\/p>

If you have signed up for one of our marketing campaigns, you can unsubscribe at any time by using the UNSUBSCRIBE link included in every marketing communication. You can also opt out of receiving marketing communications by sending an email to info@ziacom.com<\/a> requesting to unsubscribe. Your request will be processed within approximately 72 hours; therefore, you may continue to receive marketing communications during this time. <\/p>

We will retain the resumes we have received indefinitely, unless the individual concerned indicates otherwise, so that we may refer to them when we need to fill open positions.<\/p>

To comply with legal obligations, it may be necessary to retain your data for a period longer than the duration of the purpose for which it was provided. In such cases, the data will remain blocked until it can be completely deleted. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What is the legal basis for processing user data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The legal basis for processing user data is the performance of the contract or business agreement entered into between the parties. Notwithstanding that the legal basis for sending product updates, industry news, invitations to events and open houses, and communications regarding trade shows and conferences may be based on the specific consent provided by the user at the time of data collection, the withdrawal of this consent will never affect the performance of the agreement between the parties. <\/p>

To pursue the commercial purposes outlined above, we will, when necessary, request the user\u2019s free and unambiguous consent, whether the campaigns are intended for information, training, product promotion, or other purposes.<\/p>

The legal basis for the processing of personal data in the recruitment process is the free and unambiguous consent provided by the candidate when he or she submits a resume to us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Who are the recipients of the user's personal data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Transfers of the user\u2019s personal data are limited to the purposes of the business relationship with Ziacom Medical Group S.L. In cases where we transfer data, we enter into contracts with third parties outside Ziacom Medical Group S.L. who act as data processors involved in such tasks; furthermore, these third parties undertake to respect the privacy of your data and to protect it by implementing the technical, organizational, and security measures established by Ziacom Medical Group S.L.<\/p>

These service providers include experts, consultants, auditors, IT maintenance providers, and hosting and email service providers, as well as group companies.<\/p>

Transfers of your personal data may also occur due to legal obligations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What are the user's rights regarding the personal data provided?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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At Ziacom Medical Group S.L., we will confirm at any time whether or not your personal data is being processed. To this end, we take reasonable measures to ensure that your personal data is accurate and up-to-date for the purpose for which it was collected. We encourage you to contact us to update or correct your information if it changes, or if you believe that any information we have collected is incorrect. <\/p>

Everyone has the right to access their personal data, the right to data portability, and the right to request the deletion of their data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.<\/p>

At any time, for reasons related to their specific situation, data subjects may object to the processing of their data. Ziacom Medical Group S.L. will cease processing the data, except where there are compelling legitimate grounds or for the purpose of exercising or defending against any claims. <\/p>

You may exercise your rights or withdraw your consent by contacting us as follows:<\/span> <\/span><\/p>